Introduction

At Fluctur, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our services.

This Privacy Policy works together with our Terms of Service and Community Guidelines to govern your use of Fluctur.

What Information We Collect

Information you provide to us:

Account details (name, email, password)
Billing information (address, payment method)
Content you upload or create within Fluctur
Communications you send to us

Information we collect automatically:

Usage data (pages visited, actions taken)
Device and browser data (IP address, device type, operating system)
Cookies and similar technologies

Information from third parties:

Payment processors (e.g., confirmation of payment)
Analytics providers

How We Use Your Information

We use your information to:

Provide and maintain our services
Process payments and manage subscriptions
Communicate with you about your account
Improve our platform and develop new features
Enforce our Terms of Service and protect Fluctur and our users
Comply with legal obligations

Sharing Your Information

We may share your information with:

Service providers that help us deliver our services (e.g., hosting, analytics, payment processing)
Legal authorities when required by law
Other parties with your consent

We do not sell your personal data to third parties.

International Transfers

Your information may be processed outside your country of residence. We implement safeguards to protect your data in accordance with applicable law.

Cookies and Tracking Technologies

We use cookies and similar tools to:

Operate our platform
Understand usage patterns
Improve our services
Show relevant content

You can adjust your cookie preferences in your browser settings.

Data Retention

We retain your data for as long as necessary to fulfill the purposes described here or as required by law.

Your Rights

Depending on your location, you may have rights including:

Accessing your data
Correcting inaccurate data
Deleting your data
Objecting to processing
Porting your data to another provider

To exercise these rights, contact us at [email protected].

Enterprise Pricing & Agreements

If you engage Fluctur on an enterprise plan or under a custom agreement, additional terms regarding data processing, confidentiality, and compliance may apply. These terms will be provided separately in your enterprise agreement and will take precedence over this Privacy Policy in case of any conflict.

Changes to This Policy

We may update this Privacy Policy. If we make material changes, we will notify you via email or within the platform.

Contact Us

For questions or requests related to your data, please contact:

[email protected] (support, account, and privacy inquiries)

[email protected] (general questions)